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Triage that starts at the door

Patients speak in any language. Clinicians get the acuity pre-brief before the room is ready.

IntakeWaiting room

Take your time. What brought you in today?

I’ve had a tight chest since this morning and it’s hard to breathe.

Spoken in Tagalog · read by your team in English

Does it spread to your arm?Any pressure or sweating?
Ask a follow-up
Pre-briefBefore the room is ready

Marisol Reyes, 47

Chest tightness and breathlessness for about six hours, worse lying flat. Two prior visits for the same complaint are already in the chart. Suggested priority is high — the reasons are attached, and you can change it.

Critical 2Urgent 5Waiting 7
  • Reyes, M.Chest tightness, short of breath0:41
  • Osei, K.Fever, three days4:12
  • Duarte, L.Ankle injury, can bear weight9:03
Can raise urgency. Never lower it.Every read and write, saved to the chart.

Connects to the EHR you already run

Supported integrations: Epic, Oracle Cerner, athenahealth, MEDITECH, NextGen, eClinicalWorks, Veradigm, AdvancedMD, DrChrono, Elation Health. Over HL7 v2, FHIR R4, SMART on FHIR and CDS Hooks.

The whole front door.

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Everyone speaks their own language

They talk the way they think. Their exact words are kept, the team reads it in English, and the answer goes back spoken.

Spoken intakeTagalog

What the patient said

Masakit ang dibdib ko simula kaninang umaga.

What the care team reads

Chest pain since this morning.

Spoken guidance sent back, in Tagalog245677s
EspañolTiếng Việtالعربية中文KreyòlРусскийहिन्दी+13

It tells you when it is unsure

Most triage models hand you one number and stop. This one publishes the set the answer is actually in, and a wide set goes to a person.

How sure is it?Reyes, M.
12345

90% prediction set

Measured coverage on held-out cases03461788790%
Sent to a clinician before the board sees itAn unsure model asks. It does not round to a confident number.

A note you can check

The note drafts while you talk. Click any line and the exact seconds of audio that produced it play back.

Visit noteLinked to the recording

Substernal chest tightness with exertional dyspnoea, worse when lying flat.04:12

Patient04:12 – 04:19

“It gets worse when I lie down flat.”

Source checked by Dr Alvarez · logged 09:14:22

It appears inside your EHR

A standard hook fires when you sign an order and the card arrives in place. No new tab, nothing extra to remember.

Your EHROrders · Reyes, Marisol
SigningIbuprofen 600 mg, oral, three times dailySigned

order-sign · Solace responded

Interaction with an active medicine

She is on lisinopril, and her last creatinine was two weeks ago. Consider acetaminophen, or recheck renal function first.

From the chart · not from a rule that fires on everyone

Care gap, open 14 months

Blood-pressure control has not been documented since last March. One reading today closes it.

Accept and write to the chart

Calm should be standard care.

Emergency rooms feel chaotic because nobody can see what is coming. Patients wait in the dark, and care teams meet every story cold. When the story arrives first, the waiting room finally makes sense to both of them.

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Let your security team kick the tires.

We would rather be precise than impressive. Here is exactly where we stand.

Read the privacy policy
  • HIPAA Business Associate

    A signed BAA before any patient data moves.

  • Consent gate

    No consent, no AI call. Enforced at the API, not in policy.

  • Append-only audit log

    Every read and every write, kept for six years.

  • SOC 2 Type II in progress

    Ask us for the current status and our questionnaire.